NameDescription
A Team With HeartTeambuilding
Magnificent Teams Advanced Teambuilding
Stellar Leadership Leadership
Please Don't Make Me the Leader Leadership
Sharing the Secret Sauce Recipe Advanced Leadership
Harnessing Stress Stress Reduction
Elusive Strengths Personal success
Strategic Planning: Creating Your Future Personal success
Advanced Strategic Planning: A Conversation About Nearly Everything with The Sisters Personal success
Making Relationships Whole Again After Conflict InterRelationships
Post Dramatic Stress DebriefingInterRelationships
Customer Service: Dealing with Difficult PeopleCustomer Service
Informal Mediation Conflict Resolution
Invent Your Own Workshop or Retreat You Choose
Police and Fire Coming Soon

Workshop: One or more days dedicated to a particular subject or outcome. Typically held during normal business hours.

Retreat: Two or more days of immersion into a particular subject or outcome. Typically held offsite at a hotel or retreat center.

“I recommend The Sisters without reservation to any organization trying to improve communications internally and externally.

The employees in our maintenance division had singled one employee out as a detriment to the team. As self-fulfilling prophecies go, the employee soon could do nothing right. The first day of training, I literally had to extract one staff member from the bathroom to attend. After 40 hours of intensive training over two months, learning communications tools, all employees in the group committed to working together as a team. Today that employee is an integrated member in the team.

    The benefits of these communications programs have:
  • Extended beyond the workplace to family life
  • Helped management and employees alike in dealing with difficult co-workers
  • Helped management and employees alike in dealing with critical issues including union negotiations, disgruntled citizens, and cultural differences
  • Helped the Department in handling difficult and sensitive situations

The buy-in to establishing effective organizational communications needs to have commitment from senior management to be most effective. The benefits will be evidenced in morale, productivity and smiling faces.”

Rob Fowler, Operations Department Manager
Dublin San Ramon Services District
Dublin, California


A TEAM WITH HEART

A Team With Heart is a group of people who have made the commitment to:
Communicate with each other; Work out problems; Hold each other accountable; Be approachable regarding any issue; Help each other see things clearly; Always speak respectfully to and about their teammates; Share their skills, knowledge, and information to help others succeed.

When you create a Team With Heart, you will have people who:

bullet

Are motivated and enthusiastic

bullet

Communicate effectively with others

bullet

Have fewer conflicts and complaints

bullet

Recover from change easily

bullet

Handle customer needs smoothly

bullet

Solve their own problems

bullet

Enjoy making a contribution

bullet

Experience reduced stress, injuries and illnesses
 

“I am compelled to extend my gratitude for a multiple of reasons. I had so much fun in the Teambuilding Workshop and wanted to thank you for giving me an exciting opportunity to learn, have fun and not feel for one second that I was wasting my time.”

Theresa Lannigan, Sr. Analyst, Safety Officer
City of San Jose Police Department


 
A Team With Heart Training at the San Jose International Airport

back to top


MAGNIFICENT TEAMS

This advanced teambuilding workshop builds on the basics of A Team With Heart.  Participants will come away knowing exactly what they have to contributed to any team they choose to join, and how to determine and receive what they need from the team in order to feel like an appreciated and valued team member.


 

 “I am compelled to extend my gratitude for a multiple of reasons. I had so much fun in the Teambuilding Workshop and wanted to thank you for giving me an exciting opportunity to learn, have fun and not feel for one second that I was wasting my time.”

Theresa Lannigan, Sr. Analyst, Safety Officer
City of San Jose Police Department


 
 

back to top


STELLAR LEADERSHIP

This unique workshop looks at leadership from a calm-assertive perspective. With emphasis on building trust, patience and consistency in dealings with others, participants will find their strengths and know how to help others find theirs.

For more information on the qualities of Calm-Assertive Leadership, click here.

back to top


PLEASE DON’T MAKE ME THE LEADER

Do you wish you could get someone else to be a better leader?  Do you know someone who would benefit from your experience, but it seems you can’t get through to them?  Do you ever feel like you’re the leader, even though you’re not the person in charge?

Many great leaders can’t tell you what they did to become great leaders. This is because people don’t become great leaders just by what they do. People become great leaders because of how they think. And great leaders influence others to be the best they can be without even knowing it.

The Sisters will teach you how great leaders think, and show you how to unleash the great leader inside you, and influence others to be their best.

back to top


SHARING THE SECRET SAUCE RECIPE: ADVANCED LEADERSHIP

This dynamic workshop comes straight from our Executive Coaching for Succession Planning experience. Whether you are promoting or retiring, if you want your successors to succeed, you’re going to have to give them your secrets of success.  Unfortunately, most people don’t know what they’ve been doing right, so they aren’t certain what to share.

The Sisters will help you uncover the secrets to your successes and enhance your mentoring skills to ensure a smooth and seemless transition for everyone.

back to top


HARNESSING STRESS

Stress is a normal part of life and comes from both positive and negative life experiences. You cannot avoid stress, but you can redirect it into productive energy. Beginning with True Colors, you will learn to identify communication and listening styles that significantly reduce misunderstandings and conflicts. You will practice the exact application of EFT for issues related to emotional upsets, conflicts, crises, and anxiety-inducing situations. You will be able to apply these concepts to yourself and others and assist others through trying situations with calm assertive energy.

back to top


ELUSIVE STRENGTHS

In almost every relationship (work, home, school, community) we are tasked in areas that are not our strengths. Sometimes the challenge to develop those strengths is rewarding. Other times it brings great stress and anxiety, and leaves us feeling inadequate.

In this energizing workshop you will identify skills and abilities you never knew you had, and learn how to apply what you thought was a specific strength to many areas of your life.  You will find a deeper level of confidence and competence than you’ve ever experienced before.

back to top


STRATEGIC PLANNING: CREATING YOUR FUTURE

This unique workshop shows you exactly how to set your personal and professional goals and meet them without fail, and the minimum amount of action.  You will learn how to determine what you really want and the exact steps to receiving everything you deserve. You will never be the same after this experience.


 

Dear Wende and Sande,

Thank you both so much for coming to San Jose to train us on team building, strategic planning and customer service.  When my best friend and co-worker, Sandra, returned from your last training, her enthusiasm and energy over your class was uncontainable.  Needless to say, Sandra returned for more and I was fortunate she brought me with her.  Wow, all of her praises were accurate because I am now the one who is sharing them.  I want to thank you both sincerely for the important work that you do.  Many of us want to make positive changes in our lives and you've given us direction and the tools we can actually use.  You both gifted me with several breakthrough-mental-shift-moments that I had been hoping and searching for so long.  We can't wait until you both return to San Jose!

Heartfelt Thanks and Appreciation,
Mini Le


 
 

back to top


ADVANCED STRATEGIC PLANNING: A CONVERSATION ABOUT NEARLY EVERYTHING WITH THE SISTERS

If you attended our Strategic Planning (Creating Your Future) workshop, you are probably already experiencing great results in many areas.  If you are interested in learning even more, and melting away any obstacles—large or small—that may have come up in your experience, then join us for this enlightening conversation, and be ready for anything!!

back to top


MAKING RELATIONSHIPS WHOLE AGAIN AFTER CONFLICT

Often people will resolve a conflict between the obvious parties, however, others who were indirectly involved may still be affected. This workshop helps identify the full extent of the effects of conflict and helps to completely resolve all aspects. 

The result is an environment where it is safe to express one's ideas and disagreements with passion and energy, and where misunderstandings are identified and replaced with clear communication, respect and honor to all parties, putting people back on purpose.

back to top


POST DRAMATIC STRESS DEBRIEFING

This soothing workshop is designed to bring an end to all mental, physical and emotional symptoms due to any type of traumatic or dramatic incident, whether work related or in your personal lives. 

back to top


CUSTOMER SERVICE: DEALING WITH DIFFICULT PEOPLE

This workshop reveals your greater communication skills in dealing with challenging people. Often our fear of offending people keeps us from recognizing the true issue at hand and addressing it directly, respectfully, and effectively. Your method of helping can have a lasting impact on everyone involved.

back to top


INFORMAL MEDIATION

Mediation provides parties with a method of mutually and efficiently resolving issues in a safe and positive environment.  Informal mediations can be used to resolve disagreements between any parties, are valuable tools for facilitating hot topics in meetings and for coming to agreement on a destination for your family vacation.

In this hands-on, exercise-intensive workshop you will learn how to set the tone to guide parties to an acceptable and achievable agreement while remaining impartial.  A skilled mediator can make the difference between resolution and litigation.

back to top


INVENT YOUR OWN WORKSHOP OR RETREAT
You let us know what you want to accomplish. We'll work together to create a Workshop or Retreat that gets the results you desire. And we'll make it fun, interesting, memorable, and most important… lastingly effective.


POLICE AND FIRE....Coming Soon
We apologize for the inconvenience.

“The Sisters understand business and the different personalities that manifest themselves into a workplace. The key to our success was helping our company understand ourselves. We identified each of our executives “inner” personality strengths which opened the door for us to capitalize on these strengths and develop a strategy for a successful management transition and business plan. ”

Gary Skrel, President
The Covello Group
Walnut Creek, California



The Covello Group, Walnut Creek, CA


back to top